Yes, all products sold by Her Salon Supplies are professional-grade and suitable for lash and brow artists. Many are also used daily in our own salon and training academy.
Absolutely. We provide adhesives with varying drying times, including slow-dry formulas ideal for beginners learning isolation techniques.
Yes, we stock low-fume and low-irritant adhesives suitable for clients with sensitive eyes. Always perform a patch test before full application.
Premade volume fans are designed for volume sets. They are not recommended for single classic lashes, as application techniques and adhesive requirements differ.
Keep adhesives in a cool, dry place, away from direct sunlight. Once opened, most adhesives are best used within 1–2 months for optimal performance. Lashes should remain in their trays and be sealed when not in use.
Yes, we offer a range of curls (C, CC, D, L) and diameters (0.03–0.07 mm) to suit various lash styles and client needs.
Yes. Our fibre and volume tweezers are specifically designed for easy fan pickup, precision isolation, and long-lasting performance.
Patch Test & Allergies
Yes, we strongly recommend performing a patch test 24–48 hours before use to help prevent allergic reactions.
Discontinue use immediately and advise seeking medical attention if needed. Always follow our Patch Test & Allergy Disclaimer.
Shipping & Orders
Domestic orders usually arrive within 2–8 business days (standard shipping) or 1–4 business days (express). International shipping times vary by destination.
Yes, we ship worldwide. Please note that customs duties and import taxes are the buyer’s responsibility.
Yes, a tracking number will be emailed once your order is dispatched. Tracking may take up to 24 hours to activate.
Contact us immediately. We will assist with claims through the courier. Her Salon Supplies is not responsible for delays or losses caused by courier services.
Returns & Refunds
No. For hygiene reasons, adhesives, lashes, tints, and disposables are non-returnable once opened. Please review our Returns & Exchanges Policy before purchasing.
Contact us within 7 days of delivery with photo or video evidence. We will provide a replacement or store credit if approved.
Training Products & Courses
Yes, all products can be used for professional training and practice. Our training kits include products selected specifically for student use.
No. Deposits and course fees are non-refundable due to digital/manual materials and limited seating.
Yes, all adhesives, lashes, and tools come with basic instructions. For advanced technique guidance, we recommend attending one of our professional training courses.
Product Care & Safety
Most professional adhesives maintain peak performance for 1–2 months after opening. Always seal tightly and store in a cool, dry place.
Clean tweezers regularly with an oil-free disinfectant. Avoid dropping them to preserve tip alignment.
Only unused, clean lashes may be reused. Once applied, lashes cannot be reused for hygiene and safety reasons.
Payment & Security
We accept major credit/debit cards, PayPal, Afterpay, and other available checkout methods.
Yes. All payments are processed through secure, PCI-compliant third-party payment gateways.
