Terms of Service

Last Updated: 12/08/2025

Welcome to Her Salon Supplies (“we”, “us”, “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, training services, and any related digital content (collectively, the “Services”). By visiting our site or purchasing from us, you agree to these Terms.
If you do not agree with any part of these Terms, please do not use our website.

1. Use of Our Website

You may use our website and products only for lawful purposes and in accordance with these Terms.
You must not:

  • Violate any applicable laws or regulations
  • Interfere with or disrupt website security
  • Attempt to gain unauthorized access to our systems
  • Use our content for copying, selling, or marketing without written consent

We reserve the right to refuse service to anyone at any time for violating these rules.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old (or have guardian permission)
  • You have the legal capacity to enter into a binding contract
  • You will provide accurate and complete information when making a purchase

3. Product Information & Availability

We strive to ensure all product listings, descriptions, and images are accurate. However:

  • Colours may vary due to screen display differences
  • Quantities are limited and may sell out
  • Prices and product details may change without notice

We reserve the right to discontinue any product at any time.

4. Pricing & Payments

All prices are listed in AUD, unless otherwise stated.
By purchasing, you agree to provide valid payment details. We accept major payment providers and other available checkout methods.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities
  • Correct pricing errors (you will be notified before the order is processed)

5. Order Processing & Shipping

By placing an order, you agree to our Shipping Policy.
Processing times, delivery estimates, and shipping fees are outlined in our shipping information.

We are not responsible for:

  • Courier delays
  • Lost or stolen parcels once marked delivered
  • Incorrect delivery details provided by customers

6. Returns, Exchanges & Refunds

By purchasing from Her Salon Supplies, you agree to our Returns & Exchanges Policy.
Due to the nature of lash and brow products, including adhesives and premade fans, many items cannot be returned once opened.
Eligibility criteria are detailed in our Returns Policy.

7. Training Courses (Online & In-Person)

By enrolling in any course, you acknowledge that:

  • Deposits are non-refundable
  • Final payments must be made before course commencement
  • Certificates are issued only upon full completion
  • Training manuals, videos, and educational material may not be copied, shared, or resold

We reserve the right to revoke access for misuse or breach.

8. Intellectual Property

All materials on this website—including text, images, branding, training content, product descriptions, and digital resources—are the property of Her Salon Supplies.
You may not reproduce, copy, sell, distribute, publish, or modify any content without written consent.

9. User Accounts

If you create an account, you agree to:

  • Provide accurate information
  • Keep your login details secure

We may suspend or terminate accounts violating these Terms.

10. Third-Party Links

Our site may contain links to third-party websites.
We are not responsible for:

  • Their content
  • Their privacy practices
  • Any transactions or interactions with third-party platforms

You access external sites at your own risk.

11. Disclaimer of Warranties

To the fullest extent permitted by law:

  • Products are sold as-is
  • Individual results vary depending on technique, environment, and lash artist skill
  • Website access is provided “as available”

We do not guarantee uninterrupted or error-free site operation.

12. Limitation of Liability

Her Salon Supplies is not liable for:

  • Personal injury, irritation, or allergic reactions resulting from product use
  • Damage caused by improper storage or misuse
  • Loss of earnings, data, or business opportunities
  • Indirect or consequential losses

Our total liability will not exceed the amount paid for your order.

13. Indemnification

You agree to indemnify and hold Her Salon Supplies harmless from any claims, damages, or losses arising from:

  • Misuse of products
  • Breach of these Terms
  • Violation of any law or third-party rights

14. Changes to Terms

We may update these Terms at any time.
Your continued use of the website after updates constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Any disputes will be handled in NSW courts or tribunals.